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There is a problem with my parcel

  1. Zen Freight Web
  2. I am a receiver
  3. There is a problem with my parcel

What to do if something goes wrong when you're expecting a parcel.

  • The parcel I received is damaged
  • Can I collect the parcel from the local depot?
  • My parcel couldn’t be delivered - I’m the receiver
  • The parcel I'm receiving is late
  • The international parcel I'm receiving hasn't arrived yet
  • I can’t find my delivered parcel

We are here to help. Get in touch!

If your specific enquiry has not been resolved yet, send us a message or follow up if you already sent a request.

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